Privacy Policy

1. Introduction

SendaVid ("we", "us", or "our") operates the SendaVid platform. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

• Personal Data: Email address, First name and last name, Phone number, Profile pictures/Logos.
• Usage Data: Information on how the Service is accessed and used (e.g., page views, time spent, browser type).
• User Content: Videos and thumbnails you upload.

3. Use of Data

SendaVid uses the collected data for various purposes:

• To provide and maintain the Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service (e.g., sharing videos).
• To provide customer care and support.
• To monitor the usage of the Service.
• To detect, prevent and address technical issues.

4. Service Providers

We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Google Firebase: Authentication and Database hosting.
• Stripe: Payment processing. We do not store your credit card details.
• Cloudflare Stream: Video hosting and streaming infrastructure.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Your Data Rights

You have the right to request access to the personal data we hold about you, to port it to a new service, or to request that your personal data be corrected or deleted. To exercise these rights, please contact us at support@sendavid.com.